Payment
Terms and conditions

   Rules of payment and refund

These Payment and Refund Rules (hereinafter referred to as the Rules) regulate the relations between the Contractor and the Customer related to the payment for the services under the Agreement and refund of the paid cost of services in case of early termination of the Agreement.

1 The final cost of the Services is formed taking into account the goods/services chosen by the Customer. Payment for the Services is made in a non-cash manner in one of the ways specified on the Website, at the Customer's choice, by crediting funds to the Executor's account.

2.    VISA, MasterCard, ELKART cards, as well as electronic wallets are accepted for payment on the Website or through myAlpari.

Transfer of payments is made in accordance with the Rules of international payment systems Visa and MasterCard (hereinafter - payment systems) on the principles of confidentiality and security of the payment with the use of modern methods of verification, encryption and data transmission through closed communication channels. The Customer shall be guided by the rules and procedure of payment by means of payment systems and shall apply directly to the operators of the relevant payment systems for explanations and consultations. The Contractor hereby reserves the right to provide information support regarding the payment for the Services by means of payment systems within its competence, but nothing in this Appendix shall oblige it to provide such information support, to be responsible for the completeness of the provided information or to bear other consequences of the Customer's choice of the method of payment for the Services and/or payment system.

1.    In order to pay for the Services by Visa or MasterCard bank card, when selecting the payment method, it is necessary to press the "Pay by bank card" button and to complete the payment it is necessary to press the "Pay" button.

2. payment of the order is carried out after redirecting to the secure payment page of the payment system operator and/or the corresponding bank for entering the bank card details. Connection to the payment page and transfer of information is carried out in a secure mode using 3D Secure technology.

On the page for entering bank card data the Customer should enter the bank card data: card number, cardholder's name, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data are printed on the card itself. The three-digit security code is three digits on the back of the card. If the Customer's bank supports the technology of secure Internet payments MasterCard SecureCode, Verified by Visa, a special password may be required to make the payment.

1.    The details of the Customer's bank card are not stored on the Executor's server or on the Website, the Executor has no access to the Customer's payment details.

Confidentiality of the information provided by the Customer, including personal data and payment details, is ensured by the operator of the relevant payment system and/or the Customer's bank.

The information entered by the Customer, including payment details, bank card data shall not be provided to third parties except as provided by the legislation of the Kyrgyz Republic.

1.    The bank may refuse to make a payment in the following cases:

1. the bank card is not intended for making payments via the Internet; the Customer may find out about it by contacting the servicing bank.

2. insufficient funds for payment on the bank card.

The Customer can find out more about the availability of funds on the bank card by contacting the bank that issued the bank card;

1. the bank card data is entered incorrectly;

2. the validity period of the bank card has expired.

The card validity period is usually indicated on the front side of the card (it is the month and year until which the card is valid). The Customer can learn more about the card validity period by contacting the bank that issued the bank card.

1. the Executor does not control the software and hardware complex of the payment system and/or bank. If as a result of any errors the Customer's funds were debited, but the payment was not authorized by the payment system and/or bank, the obligations to return the funds to the Customer shall be imposed on the operator of the payment system and/or the relevant bank.

2.    The refund of the money paid by the Customer may be made in cases of:

1.    The service/good has not been rendered through the fault of the Executor within the established term;

2.    Before the beginning of the service rendering the Customer has applied with a notice on the termination of the Agreement and refund of money;

3. in cases specified in clause 14 of this Annex.

3.    Full or partial refund of the monetary funds paid by the Customer is made by the Executor on the basis of the Customer's written application sent to the e-mail of the Executor 

4. with subsequent sending of the original to the postal address jetykazyna.com@gmail.com of the Contractor: Kyrgyz Republic, Bishkek, M. Gorky str,